Personal Training
Terms and Conditions
General Terms and Conditions
1. Participation in any tests and future exercise is voluntary.
2. You are free to deny consent or withdraw consent at any time after consenting.
3. It is your full responsibility to inform your trainer and the company of any difficulties you perceive or experience as well as any changes to your physical and medical condition.
4. Any questions you have about future procedures risks or benefits to be expected are welcome. If you have any reservations or doubts, please voice these concerns and ask for an explanation or clarification.
5. You consent to being aware of your own health and physical condition and having knowledge that your participation in this program and fitness testing procedures may be injurious to your health and you are voluntarily participating in a Wild Dog Fitness exercise programme. Having such knowledge, you thereby release WDF its representatives, agents, employees and successors from liability for accidental injury, illness or death which you may
incur as a result of participating in the said programme. You hereby assume all risks connected therewith and consent to participate in said programme.
6. WDF will not accept liability for any damage or loss to a Client’s personal property brought into any premises on which they are operating.
7. Property of WDF, including equipment, towels, toiletries, fitness equipment etc., is provided by WDF as a courtesy to its clients during session usage only.
Cancellations
8. All sessions cancelled within 48 hours of the start of the session will be charged (“late cancelled”).
9. The time slot for any session that is late cancelled will be made available to other WDF clients, and the client will no longer be entitled to that session time.
10. Clients who do not attend sessions without informing the instructors before the start of the session will be charged in full for the session and will not be offered the opportunity to move the session. This is deemed a “no show”.
11. All cancellations of sessions must be made in person, by phone or by email.
12. WDF reserves the right to alter the trainer that you have requested should that trainer not be available. Only in the case where WDF cannot offer you your particular timeslot will the session be cancelled free of charge. WDF will attempt to inform you of any such changes.
13. WDF reserves the right to cancel pre-booked sessions for clients who WDF deem to be holding prime booking times but cancel their sessions on a regular basis. Clients will be notified of this at least one week in advance of any changes.
14. Any block of sessions purchased are non-refundable and must be used within six months of the initial payment date. In the event illness inhibits continuation (doctor’s certificate may be required) we will allow any remaining sessions to be transferred to another person of your choice.
15. You are entitled to receive due care and attention from all our trainers and will be given every opportunity to receive the bookings and services you require.
16. All Clients must conduct themselves in a respectful manner. Any Client who acts in an intimidating, abusive, violent or disrespectful manner may be ejected from our facilities with no recourse for refund of monies already paid. Your trainer will have the right to discontinue any session immediately if they feel you are acting in such a way and may leave your premises if you are having a private home session.
18. The purchase of any course or product by Wild Dog Fitness is deemed as acceptance of these Terms & Conditions.
19. WDF reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be sent directly to you immediately.